Hamuq 3 Year Limited Pillow Warranty

Your new Hamuq pillow is covered by a 3 year limited warranty (the “Pillow Warranty”). This limited Pillow Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Pillow Warranty

This limited Pillow Warranty extends to Pillows manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in the United States (not including US territories) or Canada (the “Pillows”).

B. Who this Pillow Warranty extends to

This limited Pillow Warranty extends to the original purchaser of any Pillow who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Pillow is owned by the original purchaser of the Pillow. The “original purchaser,” for the purposes of this Pillow Warranty, is the first purchaser of the Pillow from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Pillow Warranty and responsibilities

Hamuq warrants the Pillow in its original packaging sold to you against defects in material and workmanship set forth below (“Defects”) for a period of 3 years from the time your Pillow is purchased by you, when the Pillow is used normally for its intended purposes.

D. What this limited Pillow Warranty covers

This limited Pillow Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Pillow Warranty does not cover the following:

Normal increases in softening and settling of materials, or any other normal wear and tear.
Comfort preference.
Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any Pillow (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Pillow Warranty will be, at Hamuq’s option, to provide a repaired or replacement Pillow or Pillow Cover, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Pillow Warranty, you must return your Pillow to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Pillow, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to [email protected]. Hamuq will repair or replace (as applicable) and ship your Pillow back to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Pillow back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PILLOW IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED PILLOW WARRANTY, IN NO EVENT WILL HAMUQ OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE PILLOW OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF Hamuq HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’s TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PILLOW GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.